At Giggle Town, Lower Ground Floor, Ocean Mall, Karachi, we respect your privacy. Giggle Town is operated by [Legal entity name]. This policy explains what information we collect when you visit our venue, make a booking or use this website, how we use it, and the choices you have.
1. Information we collect
- Details you give us – your name, phone number, email address, enquiry type and message when you use our contact form, call us or book with us.
- Booking details – the date and time of your visit, the number of children and adults, and any special requests for birthday parties or school trips.
- Payment information – [Describe how payments are taken and processed, e.g. at the counter or through a payment provider].
- Website information – [List any cookies or analytics tools used on this website, or state that none are used].
- Photos and video – [Describe whether photos or videos are taken at the venue or at events, and how they are used].
2. How we use your information
- To answer your questions and respond to enquiries.
- To arrange and manage bookings for visits, birthday parties and school trips.
- To send booking confirmations, reminders and important updates about your visit.
- With your permission, to send you news and offers from Giggle Town. You can opt out at any time.
- To improve our website, activities and service.
- To meet our legal obligations.
3. Children’s information
We only ask for the information we need about children to arrange a booking, such as a child’s name or age for a birthday party, and we collect it from parents, guardians or schools. We do not knowingly collect personal information directly from children through this website.
4. Sharing your information
We do not sell your personal information. We only share it with trusted service providers who help us run Giggle Town, such as [booking, messaging or payment providers], and only for the purposes described in this policy. We may also share information when the law requires us to.
5. How long we keep it
We keep your information only for as long as we need it for the purposes above, or as long as the law requires. [Add your retention period, if you have one.]
6. Keeping it safe
We take reasonable steps to protect your information from loss, misuse and unauthorised access.
7. Your choices
You can ask us to see, correct or delete the personal information we hold about you, or to stop sending you marketing messages. To do this, contact us using the details below.
8. Changes to this policy
We may update this policy from time to time. When we do, we will change the “Last updated” date at the top of this page.
9. Contact us
If you have any questions about this policy or how we use your information, please get in touch:
- Giggle Town, Lower Ground Floor, Ocean Mall, Karachi
- Phone: 0321-8755293
- Email: [Email address]